Hi, we have two CX5500 devices. Recently we upgraded our Mac devices to macOS 10.12. Since then we are not able to use camera from those devices (in OS X 10.11 camera was working correctly). Any plans when macOS 10.12 will be supported?
The community's Skype for Business FAQ contains this post here:
Jan 27, 2017 Question:What Mac OS Versions are supported by the CX5100 or CX5500?
Resolution: Software 1.2.3 supports
OS X 10.11
El Capitan (Gala)
OS X 10.10
OS X 10.9
We are unable to discuss future versions but I recommend you check the release notes once a new software is released.
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Polycom Global Services
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