We have recently had one of our CX5500 device head units damaged you water (leaky roof). Is it possible to get just the head unit replaced and if so is there a specific part number or process to obtain one?
To my knowledge we do not sell individual parts. The unit would have to come back to Polycom for an RMA. Your Polycom reseller can advise you on the price for this.
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Polycom Global Services
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