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- Re: CX600 & CX500 Skype for Business 2015 Support
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02-27-2018 06:48 AM
Currently have CX600 and CX500 working with Skype for Business 2015 but have heard this won't be supported after 18th April 2018? I am not able to find anything to support this or if indeed these are still currently supported today. These are quite old phones so it doesn't surprise me, but I could do with fining the details.
Does anyone have any information of this ?
Thanks
Richard
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Accepted Solutions
02-27-2018 07:02 AM
Hello @Richard Pennington,
Polycom and other manufacturers produce these optimized for Microsoft® Lync® or Skype® for Business devices after a reference design and the embedded OS running on the phones is provided, supported and maintained by our partner Microsoft®.
You therefore may want to reach out to the Microsoft® community and / or Microsoft® support directly instead as this is the most direct and efficient path.
Details on this Microsoft TLS change can be found => here <= or => here <=
Only the Tanjay/Aries families of CX phones based on Lync Phone Edition will be impacted (CX500,600,700,300). These run Windows CE which will not be updated by Microsoft to support TLS 1.2
Please try here
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
02-27-2018 07:02 AM
Hello @Richard Pennington,
Polycom and other manufacturers produce these optimized for Microsoft® Lync® or Skype® for Business devices after a reference design and the embedded OS running on the phones is provided, supported and maintained by our partner Microsoft®.
You therefore may want to reach out to the Microsoft® community and / or Microsoft® support directly instead as this is the most direct and efficient path.
Details on this Microsoft TLS change can be found => here <= or => here <=
Only the Tanjay/Aries families of CX phones based on Lync Phone Edition will be impacted (CX500,600,700,300). These run Windows CE which will not be updated by Microsoft to support TLS 1.2
Please try here
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
05-21-2018 10:44 AM
Hello @JJ_Broeking,
Polycom and other manufacturers produce these optimized for Microsoft® Lync® or Skype® for Business devices after a reference design and the embedded OS running on the phones is provided, supported and maintained by our partner Microsoft®.
You therefore may want to reach out to the Microsoft® community and / or Microsoft® support directly instead as this is the most direct and efficient path.
Please try here
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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