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Call from computer but switch to VVX 601 phone

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Occasional Contributor

Call from computer but switch to VVX 601 phone

Background:

-Windows 10 64bit

-Skype for Business 2016 (16.0.9126.2259 32bit)

-Polycom VVX601

-UC Software 5.7.0.14430

-Connection type: Network cable from wall to phone; Network cable from wall to computer

 

On Skype, if you dial from the PC, is there a way to use the phone to talk while you are signed in to the phone with your Skype account? The C series used to be able to do this (dial from the PC but use the physical phone) but if I am not mistaken, they are being phased out and the VVX series is being pushed. Does the VVX series not have that option?

 

Thanks,

Jeff

Message 1 of 4
3 REPLIES
Polycom Employee & Community Manager

Re: Call from computer but switch to VVX 601 phone

Hello @JFesta16,

welcome to the Polycom Community.

Please install the Polycom BToE Software. For your old phone firmware you will need the 3.7.0 Version as only the latest UC Software 5.8.0 is compatible with BToE 3.8.0


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
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The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

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Message 2 of 4
Occasional Contributor

Re: Call from computer but switch to VVX 601 phone

Hello @SteffenBaierUK

 

Thank you for your reply.

 

What if we are using Microsoft Online Multifactor Authentication and are unable to use BToE?

Message 3 of 4
Valued Contributor

Re: Call from computer but switch to VVX 601 phone

Hi @JFesta16,

 

as far as I know, you´ll have to use Microsoft Web Sign-In on VVX.

https://www.youtube.com/watch?v=8zt4CA34r7Y

 

Message 4 of 4