We are using VVX 300 firmware version 5.4.0.10182 with Skype For Business. When using the physical phone to transfer the call, the call is being dropped.
External call ---->VVX: vvx pick up a call and user presses TRANFER CALL button on the phone to dial the number, as soon as the user presses that button the caller is being dropped.
Please help
Solved! Go to Solution.
Hello EdBro,
welcome to the Polycom Community.
The Software you are using is no longer supported. Please upgrade to 5.4.4 instead as this is at present the latest LYNC / Skype for Business supported software.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services