Plantronics + Polycom. Now together as Poly Logo

Can't manage to set the admin password via Template.cfg

Highlighted
Occasional Advisor

Can't manage to set the admin password via Template.cfg

Hello I am currently using a VVX410 with the newest software:

Current software version :

5.5.1.11526

It seems I can't manage to set the admin password via the template.cfg

 

The code looks like this:

 

  <device
          device.auth.localAdminPassword="0000"
  </device>

 

I've also tired this:

 

 

  <device>
 <device.auth device.auth.localAdminPassword="0000">
  </device>

 

This:

 

 

  <device>
 <device.auth device.auth.localAdminPassword="0000">
 <device.auth.localAdminPassword device.auth.localAdminPassword.set="1">
 </device.auth.localAdminPassword>
 </device.auth>
  </device>

 

but it does not work. What I am doing wrong?

 

Thanks,

Bumbaa

Message 1 of 2
1 REPLY 1
Polycom Employee & Community Manager

Re: Can't manage to set the admin password via Template.cfg

Hello Bumbaa,

The community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: What is the Standard Username and Password for a Polycom Phone?

Resolution: Please check => here <=


Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

The above demonstrates that you need multiple additional parameters for this:

 

<device device.set="1">
<auth device.auth.localAdminPassword.set="1" device.auth.localAdminPassword=""/>


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2