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Can't manage to set the admin password via Template.cfg

Occasional Advisor

Can't manage to set the admin password via Template.cfg

Hello I am currently using a VVX410 with the newest software:

Current software version :

It seems I can't manage to set the admin password via the template.cfg


The code looks like this:




I've also tired this:



 <device.auth device.auth.localAdminPassword="0000">





 <device.auth device.auth.localAdminPassword="0000">
 <device.auth.localAdminPassword device.auth.localAdminPassword.set="1">


but it does not work. What I am doing wrong?




Message 1 of 2
Polycom Employee & Community Manager

Re: Can't manage to set the admin password via Template.cfg

Hello Bumbaa,

The community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: What is the Standard Username and Password for a Polycom Phone?

Resolution: Please check => here <=

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

The above demonstrates that you need multiple additional parameters for this:


<device device.set="1">
<auth device.auth.localAdminPassword.set="1" device.auth.localAdminPassword=""/>

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2