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Configured Source Values

Occasional Advisor

Configured Source Values

I'm trying to determine where a phone (VVX 410 running UCS gets its setting from. When using the web interface for every value you can set the right side has a "configured source values" section that shows where the setting has a value set. Some of them are obvious. This is my assumption for the ones that seem obvious but I don't know what some are and they are putting settings into my phones that are incorrect.


The configured source values are:

Local: I assume these are settings configured locally on the phone by going through the settings menu

Web: I assume these are settings that were set using the phone web interface

Config: I assume these are settings that are pushed from a provisioning server (we use RPRM)

TR-069: I have no idea what this is

SIP: I do not know what this refers too


Our users are Skype Online users that have been migrated from our on-premises environment. We run most Skype services through online but our PSTN calling still goes through on-prem infrastructure. 


For our phones the incorrect settings are being shown to be set in the SIP source value but I don't understand what is pushing that value to the phone. What does SIP in the "Configured Source Values" section refer to?

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Polycom Employee & Community Manager

Re: Configured Source Values

Hello @Martin Palmer,

welcome back to the Polycom Community.

The community's VoIP FAQ contains this post here:

Jan 14, 2015 Question:Finding the default values for configuration parameters for Polycom Phones?

Resolution: Please check => here <=




Mar 08, 2013 QuestionWhat files does my phone download or upload and why?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2