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Deploying Trio 8800 for Individual Users


Deploying Trio 8800 for Individual Users

It is my first time deploying a Trio 8800 (, audio only, registered to Skype 2015 on prem) as a personal device in an executive office.  The intent is to have this individual log in their Skype for Business account.  All of our previous deployments have been room resources with passwords that don't expire.  Our policy dictates that user passwords must be changed every three months.  I have a feeling that when the password is changed the user will not remember the need to update the password on the Trio and I'll get a angry call about a "broken" Trio.


I am curious how other admins have handled these situations especially where the user may not be the most tech savvy.  Any tips for changes that could be made to the individual or shared config to make things easy on the user?


Thanks in advance.


Message 1 of 2
Polycom Employee & Community Manager

Re: Deploying Trio 8800 for Individual Users

Hello Scott,

welcome back to the Polycom Community.

A colleague of mine suggested to setup a separate room account and if necessary create the account as a delegate for invites.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

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This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
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Message 2 of 2