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Directory key on transfer

Occasional Contributor

Directory key on transfer

VVX 601

Software version:

Lync Profile


See the attached picture . I don't have the directory button on transfer.

Can I get this on transfer. I seem to remember previous skype base profiles having it?


Thanks for your help



Message 1 of 3
Polycom Employee & Community Manager

Re: Directory key on transfer

Hello @untitledrob,

welcome to the Polycom Community.

Are you sure this was there ?


I cannot remember this being a key so could you kindly downgrade your unit and provide the software details when this could be seen?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Message 2 of 3
Occasional Contributor

Re: Directory key on transfer

Hi Steffan


You are right I was comparing with the other base profile.


I will submit this as a feature request as navigating to the home screen to transfer a call to a directory contact in this base profile is quite cumbersome.


Thanks for your prompt reply.


Kind regards,


Message 3 of 3