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- HP Community
- Poly Phones
- UC Platforms
- Re: Disabling BTOE PC Audio feature
Create an account on the HP Community to personalize your profile and ask a question
02-25-2016 04:02 PM
Hi, Is there any way to disable PC Audio sending to the phone? Our users get frustrated and confused alot with the feature ... it takes over the phone when a program starts sending audio to it.
Thanks,
Chris
Solved! Go to Solution.
Accepted Solutions
02-26-2016 01:17 AM
Hello ChrisDB1,
welcome back to the Polycom Community.
As a seasoned Polycom community visitor I would like to remind you of the S4B FAQ as it contains this post here:
Jan 26, 2016 Question:Can I troubleshoot BToE or changes settings ?
Resolution: Please check => here <= for details
Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.
You may want to look at the PLAYBACK_MODE_EN Parameter.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
02-26-2016 01:17 AM
Hello ChrisDB1,
welcome back to the Polycom Community.
As a seasoned Polycom community visitor I would like to remind you of the S4B FAQ as it contains this post here:
Jan 26, 2016 Question:Can I troubleshoot BToE or changes settings ?
Resolution: Please check => here <= for details
Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.
You may want to look at the PLAYBACK_MODE_EN Parameter.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
10-26-2017 08:43 AM
Hello havenlad,
welcome to the Polycom Community.
You provided no details on the following:
- Phone Software
- BToE Software
- OS Software
Please provide at least some basic information even if you assume that you are using the exact same as the original poster.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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