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Displer caller ID name on incoming respone group call

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Displer caller ID name on incoming respone group call

Device: vvx 500/600

firmware: various ones from 5.6 to most recent 5.8.0.12848

 

I am trying to get the incoming caller ID Name (P-asserted-idenity) to display on response group calls. 

 

When the response group call is being presented to agents they only see the number but once they answer the call they see the name.

 

Any ideas on how to get the Name P-asserted-identity to actually be presented to the agent when the RG is ringing? 

 

I have  voIpProt.SIP.Caller.SourcePreference="P-Asserted-Identity"
voIpProt.SIP.CID.sourcePreference="P-Asserted-Identity" but just get the number. If I change it to From and have a contact i see the contact name but then lose it when the call is answered. This isnt ideal anyway since i can't program every number on speedial.

 

 

Any suggestions? 

 

Below is an invite from gateway which shows that i am getting P-asserted-identity

18d:16h:18m:20s INVITE sip:+17185555107@lyncpoolfe02.mo.test.com SIP/2.0
Via: SIP/2.0/TCP 10.0.2.23:5060;branch=z9hG4bKac244757379;alias
Max-Forwards: 70
From: "Mike Cell" <sip:646xxxxxxxx@10.0.2.23>;tag=1c244736661
To: <sip:+17185555107@lyncpoolfe02.mo.test.com>
Call-ID: 2447346141872018161820@10.0.2.23
CSeq: 1 INVITE
Contact: <sip:646xxxxxxx7@10.0.2.23:5060;transport=tcp>
Supported: em,100rel,timer,replaces,path,resource-priority,sdp-anat
Allow: REGISTER,OPTIONS,INVITE,ACK,CANCEL,BYE,NOTIFY,PRACK,REFER,INFO,SUBSCRIBE,UPDATE
User-Agent: Mediant 2000/v.6.60A.331.005
Privacy: none
P-Asserted-Identity: "Mike Cell" <tel:646xxxxxxx>
Content-Type: application/sdp
Content-Length: 222

v=0
o=AudiocodesGW 244696726 244696723 IN IP4 10.0.2.23
s=Phone-Call
c=IN IP4 10.0.2.23
t=0 0
m=audio 8500 RTP/AVP 0 96
a=ptime:20
a=sendrecv
a=rtpmap:0 PCMU/8000
a=rtpmap:96 telephone-event/8000
a=fmtp:96 0-15

 

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