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Does Polycom Trio 8800 Latest Firmware support VBSS?

Occasional Visitor

Does Polycom Trio 8800 Latest Firmware support VBSS?

I like to know if Polycom Trio 8800 latest firmware support Skype For Business VBSS?

Message 1 of 3

Re: Does Polycom Trio 8800 Latest Firmware support VBSS?

Not yet.
Message 2 of 3
Polycom Employee & Community Manager

Re: Does Polycom Trio 8800 Latest Firmware support VBSS?

Hello all

Stating or asking the latest software does not help others when finding this post in days, weeks, months or years to come as they do not know what software mentioned was current at the time of writing.

Please therefore always post the exact complete build id.

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP or UC Software Version of my Phone?
Resolution: Please check here


Om addition the Skype for Business FAQ contains:


Jun 15, 2016 Question:Unable to receive content from a Skype for Business 2016 client

Resolution:The RealPresence Trio 8800 does currently not support VBSS. please check => here<= as a workaround


We do not discuss unreleased software within this community and UC Software 5.5.2 does not have a VBSS support.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 3 of 3