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Dont auto accept Content on RealPresence 8800 when video is streaming

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Occasional Contributor

Dont auto accept Content on RealPresence 8800 when video is streaming

FW 5.4.3.2007 ("AA")

 

When a Meeting is running with Skype/Lync Participants and Participant Video is showing on the Screen, and the Lync Participant shares his screen, the System automatically switches to display the shared screen, you need to toggle People/Content on the Trio to see the video again. i thought content.autoAccept.rdp="0" would stop this, but it does not.

 

Is there a way to let the RealPresence always show Participant Video on Screen (or at least ask) even if the participant shares his Screen/Desktop ?

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Polycom Employee & Community Manager

Re: Dont auto accept Content on RealPresence 8800 when video is streaming

Hello Jens,

as explained via Email at present this is working as designed and in an AVMCU call Content is accepted automatically.

 

In a P2P Call the Trio will ask to accept it.

 

I suggest to everyone facing this issue to work with their Polycom reseller and state VOIP-114102


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

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Highlighted
Polycom Employee & Community Manager

Re: Dont auto accept Content on RealPresence 8800 when video is streaming

Hello Jens,

as explained via Email at present this is working as designed and in an AVMCU call Content is accepted automatically.

 

In a P2P Call the Trio will ask to accept it.

 

I suggest to everyone facing this issue to work with their Polycom reseller and state VOIP-114102


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

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Occasional Contributor

Re: Dont auto accept Content on RealPresence 8800 when video is streaming

Thank you for the quick Answer / Clarification

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