FTP Provisioning VVX & Trio

Occasional Contributor

FTP Provisioning VVX & Trio

I'm hoping to use the same FTP Provisioning server for both VVX and Trio devices, but hitting a road block on how to have sepereate config files, one for VVX's and one for Trio's?

 

Do the Trio's have a specific MAC address range, or are they going to be intermixed with the VVX Mac addresses.  With 60+ Trio's being ordered, I'm not too keep on a MAC config file for each one if I don't have to.

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Polycom Employee & Community Manager

Re: FTP Provisioning VVX & Trio

Hello Korbyn72,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: Can I use substitutions when I provisioning my Phones?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 2 of 4
Occasional Advisor

Re: FTP Provisioning VVX & Trio

The good news is yes, they do seem to use different MAC prefixes. The VVX use the two ranges listed here:

http://community.polycom.com/t5/Skype-for-Business/NEW-MAC-Address-Prefix-for-Polycom-Voice-Products...

 

And all my Trio 8800's use 00:04:F2:

 

We use Windows Server DHCP and I've got separate policies set up for the VVX and Trio MAC prefixes, pointing them to different paths on the FTP server. Works well.

Message 3 of 4
Polycom Employee & Community Manager

Re: FTP Provisioning VVX & Trio

Hello RyanTrainor,

welcome back to the Polycom Community.

 

Did you ever solve your issue => here <= ?

 

In regards of the MAC range the Trio will at some point also use the 64 MAC range so there is no way to differentiate.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
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