Re: Forward > Simultaneously Ring to a Contact Greyed Out
Certain features are automatically populated on the phone by using for example the simultaneous ring via a Skype / LYNC client.
These are not officially supported on the phone and "should" not be displayed.
Please utilize the latest UC Software 5.4.0A as this option should have been removed there.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's