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Group Call Enable

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Group Call Enable

Hi all, 


I am in the process of deplolying 20 VVX500's to our team. Our set-up is as follows:


- Full O365 (E3) environment (all cloud based)

- Skype for Business Online (Online PBX/PSTN) - no Skype/Lync in-house servers or hybrid setup - full cloud

- Configuration file set-up and to be hosted from Polycom FTP site so that all users have the same set-up

- Polycom software version


I have everything set-up as required albeit for one item - the ability to pick up anyone's phone in the office with the press of a button, re I am trying to enabler GroupCallPickup (which is part of the features cfg file).


I have added feature.groupCallPickup.enabled to the master config file but still the option does not come up on the VVX500's. Do i need to do something in SfB Powershell/something else to the VVX's to enable GroupCallPickup?


Thanks for your time and help in advance.


Kind regards, 

Message 1 of 2
Polycom Employee & Community Manager

Re: Group Call Enable

Hello ag_uk18,

welcome to the Polycom Community.

The feature  " feature.groupCallPickup.enabled " depends on a SIP servers ability to support it.


I do not believe Skype for Business has such feature. You simply need to add these contacts as Favorites via a Skype Client.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2