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Hide "Device Lock" on Basic Menu

Occasional Contributor

Hide "Device Lock" on Basic Menu

Using vvx 411 on in a SFB OnPrem environment which is enforcing device lock.  Everything with locking works as expected but I want to remove "Device Lock" from the BASIC menu.  Having this access allows users to disable locking per device, breaking the enforce.

Message 1 of 3
Polycom Employee & Community Manager

Re: Hide "Device Lock" on Basic Menu

Hello @JSKY,


welcome to the Polycom Community.

You can lock the Basic Menu. Information on this can be found in the normal VoIP FAQ.


If this is not what you are after a feature request is required:


Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

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The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
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Message 2 of 3
Occasional Contributor

Re: Hide "Device Lock" on Basic Menu

I will create a feature request.

Message 3 of 3