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Hide "Device Lock" on Basic Menu

Occasional Contributor

Hide "Device Lock" on Basic Menu

Using vvx 411 on in a SFB OnPrem environment which is enforcing device lock.  Everything with locking works as expected but I want to remove "Device Lock" from the BASIC menu.  Having this access allows users to disable locking per device, breaking the enforce.

Message 1 of 3
Polycom Employee & Community Manager

Re: Hide "Device Lock" on Basic Menu

Hello @JSKY,


welcome to the Polycom Community.

You can lock the Basic Menu. Information on this can be found in the normal VoIP FAQ.


If this is not what you are after a feature request is required:


Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Occasional Contributor

Re: Hide "Device Lock" on Basic Menu

I will create a feature request.

Message 3 of 3