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Hotdesking and Sign-In and Sign-Out Soft Key Parameters

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Advisor

Hotdesking and Sign-In and Sign-Out Soft Key Parameters

UC Software Version 5.9.1.0615

 

Some of the Sign-In and Sign-Out Soft Key Parameters apper to be incompatible with feature.HotDesking.enabled, I'm not sure if this is expected behaviour.

 

With feature.HotDesking.enabled=1 and softkey.feature.simplifiedSignIn=0 the 'Guest' softkey does not appear is this expected behaviour?

 

I've phones, that are configured in Skype for Business as common area. The phones login automatically via a cfg file from a provisioning server. We disable sign-in / sign-out on these phones as they provision automatically. I'd like to enable hotdesking will still restricting the ability of users to sign-out of the 'Host' profile.

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2 REPLIES 2
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Polycom Employee & Community Manager

Re: Hotdesking and Sign-In and Sign-Out Soft Key Parameters

Hello @JamesW ,

 

welcome back to the Polycom Community.

I would assume these two parameters are not mutual exclusive. In order to follow this up please open a case and if we determine this is WAD you can work with your Polycom Reseller / Polycom Sales Engineer on a feature request.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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Advisor

Re: Hotdesking and Sign-In and Sign-Out Soft Key Parameters

Ticket open 1-11548669631

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