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How can I get a screen capture?

SOLVED
Advisor

How can I get a screen capture?

Is there any way to capture the screen that's being displayed on the phone?  That'd help me with documentation.  Either that or is there an emulator?

 

VVX500 on UC 5.5.0 --> SfB

Message 1 of 5
4 REPLIES 4
Polycom Employee & Community Manager

Re: How can I get a screen capture?

Hello KeithT,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Oct 17, 2011 Question: How can I create a Screen Capture of the phone GUI?

Resolution: Please check => here <=


Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 5
Advisor

Re: How can I get a screen capture?

The good news is that I can turn screen capture on from the phone. 

 

http://<Phone IP Address>/captureScreen doesn't work for me.

 

https://<Phone IP Address>/captureScreen  did, but it prompts for a user and password.  I needed to login as

user: Polycom

password: *******

 

Message 3 of 5
Polycom Employee & Community Manager

Re: How can I get a screen capture?

Hello KeithT,

 

Jun 15, 2016 Question:Can I use UC Software 5.5.0 for Lync or Skype for Business deployments?

Resolution:UC Software 5.5.0 has not been qualified by Microsoft to use in Lync or Skype for Business deployments. Polycom will not support UC Software 5.5.0 use in Lync or Skype for Business deployments.


You are running an unsupported software on your phone.

 

HTTPS is now mandatory and the Username / Password is described in the above linked FAQ


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 4 of 5
Highlighted
Advisor

Re: How can I get a screen capture?

Help!

 

Was the screencapture feature removed from the VVX601??

 

VVX 601

UC Software Version 5.8.0.12386

Message 5 of 5