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How do I dial a phone number from Office 365 (Excel) to my IP 550?

Regular Visitor

How do I dial a phone number from Office 365 (Excel) to my IP 550?

I'd like to click on a phone number cell in Microsoft Office 365 (Excel) and have that number sent to my Polycom IP 550 and dialed.  The computer and phone are connected via ethernet (Peer to Peer). Looking for help in this... Is there a macro I can create?  Does anyone have any support documentation to accomplish?  Thank you!

Message 1 of 8
7 REPLIES 7
Polycom Employee & Community Manager

Re: How do I dial a phone number from Office 365 (Excel) to my IP 550?

Hello Bbellingrath,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:
Apr 21, 2015 Question: Can I use advanced remote control possibilities / CTI?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 8
Regular Visitor

Re: How do I dial a phone number from Office 365 (Excel) to my IP 550?

Hi Steffan,

 

Wow, a little overwhelmed with the technical detail to this question, is there possibly a more refined answer?  Just trying to write a macro in Excel and wondering how to send phone number info to the phone and dial.  Is there possibly another resourse or a 3rd party solution I could look at?

 

Sorry to have to come back to you on this, just don't know what to do with the answer provided...

 

Warm Regards,

 

Brad Bellingrath

Message 3 of 8
Regular Visitor

Re: How do I dial a phone number from Office 365 (Excel) to my IP 550?

Any updates on  dialing a phone number from Office 365 (Excel) to my IP 550?

Message 4 of 8
Polycom Employee & Community Manager

Re: How do I dial a phone number from Office 365 (Excel) to my IP 550?

Hello Brad Bellingrath,

 

we, Polycom, do not offer such software.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 5 of 8
Regular Visitor

Re: How do I dial a phone number from Office 365 (Excel) to my IP 550?

Hi Steffan,

 

Yes, I understand but actually just looking for documentation to make this happen from Microsoft Excel or any Office program.  The best vehicle would probably be a macro or some kind of VBA script.  So, not asking for the software but just the documentation...Thanks!

Message 6 of 8
Regular Visitor

Re: How do I dial a phone number from Office 365 (Excel) to my IP 550?

Hi Steffen,

 

Yes, I understand but actually just looking for documentation to make this happen from Microsoft Excel.  The best vehicle will probably be for us to write a macro or some kind of VBA script.  So, not asking for the software but just the documentation write a quick script to accomplish...Thanks!

Message 7 of 8
Polycom Employee & Community Manager

Re: How do I dial a phone number from Office 365 (Excel) to my IP 550?

Hello Bbellingrath,

I replied how the phone could support this and in addition explained that Polycom does not offer such software.

 

There is no need to ask me again as all I could tell you has been provided.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 8 of 8