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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

How do you change the Phone Theme form BroadSoft to Classic on VVX410 ? S4B

2 REPLIES 2
HP Recommended

Hello @Dphone,

welcome back to the Polycom community.

Some or a couple of your old post(s) => here <= are still open / pending as you have not marked these as "Accept as a solution" or at least provided some form of feedback or answer.

If they are in this state nobody finding them via a community search will know if an answer or advice provided was useful and has maybe helped you.

Could you therefore kindly go over them and mark or answer as appropriate ?

If they are marked as "Accept as a solution" other users can find these easier and it helps them to utilise the community more efficiently.

 

And a couple of clarifications to your new query:

 

  • UC Software 4.1.4 is no longer supported
    Please Update to UC Software 5.7.0 or 5.6.1 instead

  • UC Software 4.1.4 never had any other theme
  • Only UC Software 5.7.0 introduced the BroadSoft theme when in openSIP mode as shown => here <=

  • When running a phone in LYNC base profile it will always show the "Skype for Business" theme in any currently supported software. This cannot be changed as explained in the Skype for Business FAQ:

    Jan 04, 2017 Question:Can I change the Theme into Classic on a Phone running the Skype for Business Base Profile and UC Software 5.5.1 or later?

    Resolution: No you cannot change this.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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HP Recommended

Sorry the software is 5.7.0.11768.

 

in this post. https://community.polycom.com/t5/VoIP-SIP-Phones/Software-UC-Software-5-7-0/td-p/95468  you can choose a Theme How do you do it?

 

Choose a Theme for Your Phone:

 

On VVX 300, 400, 500, and 600 series business media phones, you can choose a theme for your phone that controls the way the icons and screens display. You can choose from the following themes:

 

  • Classic (default)
  • Modern (only on VVX 500/501 and 600/601)
  • BroadSoft (available when signed into your BroadSoft account

The following figures show the differences between the themes:

 

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