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How to use different SIP and SMTP (mail) credentials?

Occasional Visitor

How to use different SIP and SMTP (mail) credentials?



Are there any workaround/solutions for working with different SIP and MAIL credentials on Polycom VVX401, running


SIP address is (password Xyz123456) and MAIL is (password Zyx654321)


I know that on the Trio units, I can use the ExchangeSeparateLogin.cfg to solve this.



Mads Sommer

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Polycom Employee & Community Manager

Re: How to use different SIP and SMTP (mail) credentials?

Hello @Mads Sommer,


welcome to the Polycom Community.

To my personal knowledge this has not yet been added to the VVX Web UI

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2