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Idle after X amount of time sign out

Occasional Advisor

Idle after X amount of time sign out



I am interested in finding out what would need to be added to our config for a Trio 8800, latest firmware, to have the phone sign out the last user after a certain amount of time idle. Understanding that some calls may be over 2 hours so the time would be pretty high for the time left idle. 



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Polycom Employee & Community Manager

Re: Idle after X amount of time sign out

Hello Dustin,

welcome to the Polycom Community.


This is not a feature that we currently have within our portfolio and it would need a business case etc. for this.

The community's VoIP FAQ contains this post here:


Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 2 of 2