Plantronics + Polycom. Now together as Poly Logo

Import a Personal Directory file without provisioning server


Import a Personal Directory file without provisioning server

Environment: Lync 2013 back end, 6 Polycom vvx411s with


I have a call center with 6 vvx411 phones in coexistence with our legacy phone system.  I do not have a provisioning server.  

They have a list of 50 vendors they frequently call and I would like to upload either the 000000000000 directory. xml file (if this can be done without a provisioning server) or the <mac> directory.xml so the call center agents won't need to do this manually.


Is this possible without a provisioning server?  Can I do this from the web interface and upload one of those .xml files to the phones? 


I read this link but it seems like I need a provisioning server to do a Personal Directory file.


Thank you


Message 1 of 2
Polycom Employee & Community Manager

Re: Import a Personal Directory file without provisioning server


This is not possible and you need a server

Best regards

Steffen Baier

<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 2