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Join polycom phone in the Single Label Domain

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Occasional Visitor

Join polycom phone in the Single Label Domain

Hello,

 

We have domain infrastructure with single label domain (without .com extension). When try sing-in lync account in the phone (vvx411), phone get error because sing-in address is invalid (user@domain). Phone require domain with extension, example user@domain.com

 

Is it possible to specify in the phone configuration files that domain is signle label?

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1 REPLY 1
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Polycom Employee & Community Manager

Re: Join polycom phone in the Single Label Domain

Hello @Ignas ,

 

welcome to the Polycom Community.

This is not supported and you should be using a DNS Domain.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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