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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎03-06-2019 02:52 PM

HP Recommended

We have various VVX phones (3XX, 4XX, 6XX series) all running 5.8.012848, licensed for Skype for Business Online, and all phones are provisioned via Office 365/SfB Online.

 

I would like to perform Line Key Customization on these, but I only seem to be able to do it via the handset itself by:

 

Settings-->Features-->Line Key Customization

 

The web admin interface doesn't seem to have access to this setting (unless I am simply overlooking it). Is there any way that LKC can be performed other than on the phone itself? Upload of a config file perhaps?

 

Thanks in advance,

Bob

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-07-2019 12:23 AM

HP Recommended

Hello @rmanjoney ,

 

welcome to the Polycom Community.


You can only do this on the phone itself.

 

More details:

 

Jan 04, 2016 Question: Can I change / re-assign the appearance of  a Line and / or Presence Keys?

Resolution: Please check => here <= and the limit using EFLK is 100.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎03-07-2019 12:23 AM

HP Recommended

Hello @rmanjoney ,

 

welcome to the Polycom Community.


You can only do this on the phone itself.

 

More details:

 

Jan 04, 2016 Question: Can I change / re-assign the appearance of  a Line and / or Presence Keys?

Resolution: Please check => here <= and the limit using EFLK is 100.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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