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Manually Configure Skype Server Addresses

SOLVED
Occasional Advisor

Manually Configure Skype Server Addresses

We're in the middle of testing a fully Skype Online deployment (rather than hybrid) and when using the Skype client I have to manually enter the internal and external server addresses, rather than letting the client use autodiscover.

 

Whenever I try to sign into the phone (using BToE) it fails and I believe this is because it's using autoconfiguration to find the Skype server and attempting to login the user there. Since the user doesn't exist there it fails.

 

Is it possible, either though the web interface or a configuration file, to point the phone to a specific address rather than using autoconfigure to find the Skype server?

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Polycom Employee & Community Manager

Re: Manually Configure Skype Server Addresses

Hello @Martin Palmer,

welcome back to the Polycom Community.

Via the Web Interface => Line 1 you should be able to disable Auto Discover, Set o LYNC 2010, specify the Server Address, Port 443 and TLS

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

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Highlighted
Polycom Employee & Community Manager

Re: Manually Configure Skype Server Addresses

Hello @Martin Palmer,

welcome back to the Polycom Community.

Via the Web Interface => Line 1 you should be able to disable Auto Discover, Set o LYNC 2010, specify the Server Address, Port 443 and TLS

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

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Occasional Advisor

Re: Manually Configure Skype Server Addresses

This worked perfectly. I changed the settings and the user was able to login on the phone.

 

Thanks!

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