We have VVX 4.11 handsets connected to our Windows 10 computers using BToE v188.8.131.52. We use Skype for Business Online.
When a user is in a call using their VVX, the microphone button is grey. However, the handset is not muted. The button the VVX can toggle the mute, but it is not reflected in the Skype call window.
We noticed a new setting in Settings\Privacy for Windows 10. There is a section for desktop apps that are allowed to use the microphone. Skype for Business is listed, but not BToE. Should it be?
Hello @VictorE ,
Welcome back to the Poly Community.
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UC Software 4.0.0 or later via the Web Interface Utilities > Phone Backup & Restore > Phone Backup > Phone Backup. Please rename into .TXT or Zip the file to attach.
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