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Microsoft O365 OAuth 2.0

Polycom Employee & Community Manager

Re: Microsoft O365 OAuth 2.0

Hello @VivekJain ,

 

welcome to the Poly Community.


  1. To answer your question regarding the firmware we, Poly, usually advise the customer to look after their own software.

 

Our partner Microsoft is not always the quickest to test and release new software so there could be a wait between us releasing software and them hosting it.


This way you are in total control. In addition, we may release a maintenance release wich would not appear on Microsoft's server or the officially supported page => here <=

 

The easiest option is to have a local Provisioning server as outlined in Option 2 here:

 

Oct 7, 2011 Question: How can I set up my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=

 

This can be a simple FTP or HTTP Server.

 

If your organisation is after a GUI then I suggest you either look at a local RPRM or a cloud-based solution like PDMS-E.

 

Using the above you are in total control of a rollout and can automate this depending on the solution selected.

 

2. There is a difference between a 3PIP qualified and tested software and the maintenance releases we release. Poly supports customers using the latest Versions.

 

  • The VVX is for us on UC Software 5.9.2 at time of writing
  • The Trio is on UC Software 5.9.0 at time of writing

 

 

All of the above also allows you to roll back software to a version you prefer. In addition, you have reboot options to trigger an update for certain devices or sites.

 

3. I am unable to answer this

4. Already explained in 1

5. Where are you trying to register what?


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 11 of 22
Occasional Advisor

Re: Microsoft O365 OAuth 2.0

Nikos, I think that reference to Oauth being supported in earlier firmware revisions was a reference to the shared Azure applicaiton used by all SfB hardware manufacturers (e.g. Poly, Yealink, etc.). This new Oauth system has separate realms for each manufacturer, and that's what will be new in 5.9.3 on VVX phones.

Message 12 of 22
Visitor

Re: Microsoft O365 OAuth 2.0

Cheers @SteffenBaierUK,

Thank-you so much. The responses are very helpful.

 

Exploring the option of upgrading softwares (for VVX300 and Trio 8800) from the Poly hosted servers.

 

1. The IP address on these devices show a "local" IP address (starting with 192.168.) and when I try to go to that address, I get the message that "This site can;t be reached". Is it due to the reason that we have not seup a local FTP server to host the files for our devices.

 

2. Looks like for Trio 8800 there is option of downloading into a USB drive and updating using the USB port on the device. But for VVX300, I see one option of "Upgrade Configuration" in the phone's settings menu, will this option work for us to upgrade to latest firmware and this option will pull the updates from Poly hosted servers (or do we actually need to setup local FTP server for this option to work)?

 

3. About my earlier question of product registration. I was trying at https://support.polycom.com/PolycomService/productregistration/index.htm

The screen shot attached.

 

Thanks again.

Polycom Employee & Community Manager

Re: Microsoft O365 OAuth 2.0

Hello @VivekJain 

 

for 1. 

 

Jul 11, 2014 Question: Since upgrading to UCS 5.1.1 or later and running Skype for Business or LYNC base profile I can no longer access the Web Interface

Resolution: Please check => here <=

 

Simply enable the Web Interface

 

For 2. only the Trio can load configuration from a USB Stick. For the VVX you will need a local provisioning server or RPRM or PDMS-E

 

For 3. I am still not sure why you would like to register these as End Customers are unable to open a support ticket.

 

Please elaborate on the reason behind this.

 

Best regards

 

Steffen Baier




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 14 of 22
Visitor

Re: Microsoft O365 OAuth 2.0

Thanks so much, @SteffenBaierUK.

 

Another question was, since "Skype for Business Online Plan 2" is being retired effective July 1st as well and existing devices may need to be shifted to plans supporting Microsoft Teams (possibly shift devices to “Office-365 Business Essential” plan), so if Polycom's updates are being made available on mid-May then will Polycom support both applications (SfB and Microsoft Teams)?  Do we need to accept Polycom's permission request for both separately?

Message 15 of 22
Advisor

Re: Microsoft O365 OAuth 2.0

Hi, first time user here - but I'm still kind of confused by the App ID switch, as well as current supported situations.

 

We just finished our Skype for Business + Exchange Hybrid Modern Authentication switch over, and we're now MA enabled on Skype on-prem + Online and Exchange on-prem and Online. We're slowly moving over people from Exchange onprem to Exchange Online and we're running into EWS and calendar issues with our VVX's.

 

Digging around, I found this:

https://documents.polycom.com/bundle/trio-sfb-dg-5-8-0-AA/page/c-ucs-sfb-web-sign-in-for-skype-for-b...


Does this mean Polycom doesn't support Skype on-prem (HMA enabled) and Exchange Online (MA enabled) users on a VVX? Will the 5.9.3 firmware solve this?

Message 16 of 22
Polycom Employee & Community Manager

Re: Microsoft O365 OAuth 2.0

Hello all,

 

https://techcommunity.microsoft.com/t5/Skype-for-Business-Blog/OAuth-2-0-and-third-party-application...

 

All certified Skype for Business IP phones must be updated by January 15, 2020.

 

Best Regards

 

Steffen Baier




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 17 of 22
Frequent Visitor

Re: Microsoft O365 OAuth 2.0

Hi Steffen,

 

Is this the official date from Polycom?

So till the 15 Jan 2020 there will not be any issue with the devices firmware?

 

Thanks

Message 18 of 22
Polycom Employee & Community Manager

Re: Microsoft O365 OAuth 2.0

Hello @Nikos Lionas ,

 

welcome to the Poly Community.

 

This date is the date Microsoft will force the change. This is a Microsoft target and we will release our software as previosely shared:

 

Device name Software Version Timeline

VVX Phones   5.9.3                      Mid-May

Poly Trio         5.9.0 Rev AB         Mid-May

Group Series  6.2.1.1                   Mid-June

 

All of the above is subject to change.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 19 of 22
Advisor

Re: Microsoft O365 OAuth 2.0


- I know that Skype on-prem (with MA) + Exchange on-prem (with MA) works and EWS deployed ✔️
- I know that Skype Online (MS Phone System) with MA + Exchange Online (with MA) works and EWS deployed ✔️
- I know that Skype on-prem (with MA) + Exchange Online (with MA) works but not with EWS deployed 🚫

I need to know if we can have users that are homed Skype on-prem (with MA) + Exchange Online (with MA) with working EWS deployments.

I'm not getting the answers from our ScanSource ticket - and the Polycom folks keep closing my ticket saying to talk to ScanSource.

Message 20 of 22