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NEW MAC Address Prefix for Polycom Voice Products

Polycom Employee & Community Manager

NEW MAC Address Prefix for Polycom Voice Products

Hello all,


Polycom is coming to the end of MAC prefix 00:04:F2:xx:xx:xx after nearly 16 million plus devices built.

There is a new MAC prefix, 64:16:7F:xx:xx:xx, which will be used on devices going forward.


The products involved are all Voice products, including all Desktop and Conference phones


Customers need to add the new MAC prefix 64:16:7F:xx:xx:xx, which may result in having to modify existing administrative scripts and/or applications to identify devices belonging to either MAC range, as Polycom voice products.

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Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

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The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
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