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No Music on Hold for Share Line Appearance

Advisor

No Music on Hold for Share Line Appearance

We have configured the music on hold (MoH) for all the VVX601 SfB phones.

If they receive a call to their phone number, MoH works fine

If they are members of Shared Line Appearance and receive a call for that SLA number, pick up the call and put on hold, there is no MoH.

 

Looks like that it's an expected behaviour. I there anyone else that with the same situation?

Any workaround?

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