Upon installing the latest firmware and switching the phones profile to Teams on a couple of our new Trio 8500/8800's I noticed that I was not getting the prompt to choose between shared/personal mode after signing in.
I had started on firmware version 18.104.22.16835 and worked my way back to 22.214.171.12498 and that was the first version that prompted me to choose between the two modes after signing in.
Solved! Go to Solution.
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Please work with Microsoft if this is an issue for you.
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Thank you. I've done that but it doesn't appear to be applying properly. I will be working with Microsoft support shortly and will post back and additional findings and hopefully a resolution.
The above worked it just took a few hours to apply and it can take up to 24 hours to apply in some cases.