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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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To confirm as I understand from the Hot Desking FAQ, Hot Desking is currently not supported when using O365 as your Cloud PBX?  This is why Guest is not showing up as an option on my Skype for Business Base Profile?  Thanks for the clarification! 

3 REPLIES 3
HP Recommended

Hello @STRiCT,

welcome back to the Polycom Community.

The community's Skype for Business FAQ contains this post here:

Dec 15, 2017 Question:Do Polycom Phones support Hot Desking?

Resolution: Since 5.7.0 this feature is supported on VVX Business Media phones as shown => here <=


Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

The above FAQ lists this as a current restriction when using Office 365

Best Regards

Steffen Baier

Polycom Global Services

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Do you know if support for O365 Hot Desking is on any development roadmap?  Thanks again!

HP Recommended

Aug 09, 2016 Question:Why can Polycom not discuss future software Versions within the Community?

Explanation:Polycom, as a US based company, cannot share any future release dates or new features due the requirement of a non disclosure agreement / NDA prior to this.Via the medium of a community forum we are unable to do this.

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.