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PSTN default via line 2 OR hide home screen icons on Trio 8800

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Occasional Visitor

Re: PSTN default via line 2 OR hide home screen icons on Trio 8800

Hello 

 

Did this ever come to fruition? I would also like to remove the line icons, or at least change what happens when pressing them. 

Message 11 of 14
Polycom Employee & Community Manager

Re: PSTN default via line 2 OR hide home screen icons on Trio 8800

Hello @Jackc ,

 

welcome to the Polycom Community.


I am unaware of the outcome or if this was ever followed up or if the opportunity was big enough to justify the change but since UC Software 5.8.0 we can add Icons for the Lines.

 

Simply add your own icon symbolizing to the user not to use the specific line may be a workaround for your organisation.

 

Mar 30, 2016 Question:Can I customize the Idle Screen of a Polycom Trio?

Resolution:Please check => here <=


Best Regards

Steffen Baier




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 12 of 14
Occasional Visitor

Re: PSTN default via line 2 OR hide home screen icons on Trio 8800

I would highly agree. I've spent hours now, before finding this thread, as to how to hide the Line 1 Skype icon from being present on the screen. Line 2, Avaya, is the PSTN dial out. There HAS to be a config setting to hide Line 1, 2 or 3 from the screen. Feature Request Please.

Message 13 of 14
Polycom Employee & Community Manager

Re: PSTN default via line 2 OR hide home screen icons on Trio 8800


@SteffenBaierUK wrote:

Hello @spaceandtime,

 

like stated I am not aware of any organisation raising this or at least raised this with enough interest attached to an opportunity so we would include such feature in a new software.

 

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

 

The above FAQ explains how this works.

 

Best Regards

 

Steffen Baier


Same is applicable for your reply




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 14 of 14