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Paging: Skype for Business with Cloud PBX

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Occasional Visitor

Paging: Skype for Business with Cloud PBX

Is there a way to have the VVX model phone to forward all calls placed to it as a page?   What I am trying to accomplish is someone using the SfB client or VVX phone would call an extension residing on a VVX phone (paging phone).  When a call is placed to the paging phone that phone will forward that call to a paging group.  Algo 8180's will be part of that group and will relay that page to other 8180s.

 

I'm doing a POC for SfB online with Cloud PBX and PSTN calling exclusively without a hybrid deployment.  Paging is a requirement and not all uses will be given a phyical phone.

 

Thanks for any help provide.

 

Mike

Message 1 of 6
5 REPLIES 5
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Polycom Employee & Community Manager

Re: Paging: Skype for Business with Cloud PBX

Hello Mike,

welcome to the Polycom Community.

No, a Polycom Page is a completely different technologie as a Skype call and you cannot answer a call as a page.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 6
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Occasional Visitor

Re: Paging: Skype for Business with Cloud PBX

I understand that.  However can you setup a polycom phone to forward all calls to a group page?

Message 3 of 6
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Polycom Employee & Community Manager

Re: Paging: Skype for Business with Cloud PBX

Hello Mike,

As already explained a Skype for Business call is something completely different to a Page.

 

You can use a VVX to page multiple other phones but you cannot "forward" and incoming call as a Paged call.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 6
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Occasional Visitor

Re: Paging: Skype for Business with Cloud PBX

To continue this conversation, if a customer has Skype for Business Online, with Cloud PBX, and Polycom VVX phones deployed, can the phones page to one another and broadcast page to all phones within a location?  If so, where is the paging software deployed?  

Message 5 of 6
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Polycom Employee & Community Manager

Re: Paging: Skype for Business with Cloud PBX

Hello BenC_MSSkype,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Jan 21, 2014 Question: How can I use PTT / Push To Talk / Paging / Page ?

Resolution: Please check => here <=


PTT / Page does not need a separate server and the phones simply support this. There are limitations on a RealPresence Trio.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 6 of 6