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Polycom Device Management Service Utilization

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Frequent Advisor

Polycom Device Management Service Utilization

Equipment

Polycom Trio 8800 w/ Visual+

Ploycom Trio 8800 w/ VisualPro

 

Software Versions

Trios and Visual+ - 5.9.0.11421 (latest release wouldn't connect to Exchange server, I have documentation from vendor to fix this)

Updater Signature - Release

 

I am looking to utilize Polycom Device Management Service because we will soon have around 50 Trio 8800's. I see I can purchase licenses for $4.99 from CDW. If I purchase 1 license, how do I obtain the software? Do I download the 60-day trial from Polycom's website, and then activate it with the license?

 

It's a little unclear, and my vendor said they are not sure, as the PDMS is supported by Polycom directly.

 

Thank you.

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Accepted Solutions
Polycom Employee & Community Manager

Re: Polycom Device Management Service Utilization

Hello @Kevin_A ,

 

Welcome back to the Poly Community.

 

Jan 04, 2019 Question: Where can I find details on Poly Provisioning Servers?

Resolution: Polycom has separate Solutions for either on Premise Polycom ResourceManager RPRM or a Cloud Solution called PDMS-E and additional details can be found => here <=

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
2 REPLIES 2
Polycom Employee & Community Manager

Re: Polycom Device Management Service Utilization

Hello @Kevin_A ,

 

Welcome back to the Poly Community.

 

Jan 04, 2019 Question: Where can I find details on Poly Provisioning Servers?

Resolution: Polycom has separate Solutions for either on Premise Polycom ResourceManager RPRM or a Cloud Solution called PDMS-E and additional details can be found => here <=

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
Highlighted
Frequent Advisor

Re: Polycom Device Management Service Utilization

Thank you, Steffen!!!!

Message 3 of 3