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Polycom VVX-310 issues with Skype for Business

Occasional Advisor

Polycom VVX-310 issues with Skype for Business

I would like to upgrade all of our VVX-310's to 5.5.1 how can you do this? We use Skype for Buisness Online Server and our phone's are just tied to the O365 login...


Also how can we turn off the enforce device lock with Skype for Buisness Online deployment? Nobody seems to know from Microsoft


All of our phones are LAGGY and freezing thus trying the new firmware.

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Polycom Employee & Community Manager

Re: Polycom VVX-310 issues with Skype for Business

Hello technicholas,

Are you checking the VoIP FAQ or Skype for Business FAQ before posting ?

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.


Jun 02, 2016 Question:How can I disable the LYNC / Skype lock Policies for Polycom phones?

Resolution: Please check => here <= 

In addition is this a O365 deployment or a Skype for Business 2015 ?


What software are you running at present ?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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