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Polycom VVX 601 Exchange UM Pin

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Occasional Advisor

Re: Polycom VVX 601 Exchange UM Pin

What I meant was if the VVX 601 is your communication device, if you access via the Skype client, it uses the phone to initiate the call. This results in a PIN request. If you call using the Message Center on the phone, the same thing occurs.

 

If you plug a headset into the PC and call using the headset and bypass the VVX 601, you do not get prompted.

Message 11 of 14
Polycom Employee & Community Manager

Re: Polycom VVX 601 Exchange UM Pin

Hello @BTWM-MW ,

 

Please work with your Polycom reseller.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 12 of 14
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Occasional Advisor

Re: Polycom VVX 601 Exchange UM Pin

Thanks for the "help".

Message 13 of 14
Highlighted
Polycom Employee & Community Manager

Re: Polycom VVX 601 Exchange UM Pin

Hello @BTWM-MW ,

 

as a reminder:

 

Mar 8, 2012 Question: What kind of support should I expect from the Community?
Clarification: Please check => here <=


Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 14 of 14