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Polycom vvx 500 Questions with Skype for Business


Polycom vvx 500 Questions with Skype for Business

We are starting to replace our old Lync Phone edition phones with vvx500 phones running

We would like to be able to display the users DID as well as their name just like the old Lync phone edition. Is this possible.  We did find the article that shows how to change the name by using the reg.1.useTelUriAsLineLabel option but this only shows the extension number and not the full DID.


Is it possible for user contact picture from AD to display for incoming and ongoing call?


Is there are way to enable a soft key or screen option to send an incoming call directly to voicemail.


Is there a way for the phone to search the Lync directory as you dial like Lync phone edition does?

Message 1 of 3
Polycom Employee & Community Manager

Re: Polycom vvx 500 Questions with Skype for Business

Hello Tkrebs,

welcome to the Polycom Community.


  1. Not at present. Please work with a Polycom SE or a Reseller to get access to our BETA program

  2. No

  3. The Skype for Business Support Page => here <= does contain the User guide.This explains as an example how o reject a call to voice mail.

  4. The same as the above. It explains how to Search from the Directory

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 2 of 3

Re: Polycom vvx 500 Questions with Skype for Business

I know you can click the icon for directory or go into search.  What I am looking for is when start typing a number it goes to search or directory vs dialer/dialpad.

Message 3 of 3