How do I prevent a user from disabling the Device Lock settings on their VVX 601 phone? I can see that i can disable the entire Basic menu structure but i just want to prevent them from setting the Device Lock to disabled (it is required here) but still be able to change their phone lock if they want.
Hello @jwesener2 ,
Welcome to the Poly Community.
Both the communities Must Read First and the FAQ reference the basic minimum information a new or follow up post should contain.
This ensures the questions having to be asked are limited and any new or follow up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.
As a reminder the basic information asked for:
UC Software 4.0.0 or later via the Web Interface Utilities > Phone Backup & Restore > Phone Backup > Phone Backup. Please rename into .TXT or Zip the file to attach.
Since UC Software 5.9.0 simply provide this via the Web Interface Diagnostics > Download Support Information Package
Whilst providing some of these details may not directly impact any possible answer the community can provide, it does enable Poly to have an overview of the current software used. In addition, providing all details at the same time allow us to check logs or look up potential support partners if an issue needs to come into support. It also enables us to verify the entitlement for using features.
To answer your actual question you cannot prevent this if you want users to still be able to access the basic menu.
The way forward, if your organisations are requiring this, would be a feature request:
Jan 03, 2013 Question: How can I request a change aka feature request to the current Polycom SIP / UC Software?
Resolution: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.