Plantronics + Polycom. Now together as Poly Logo

Provisioning Server Address Change

Highlighted
Regular Advisor

Provisioning Server Address Change

We have VVX business phones running off of a provisioning server currently.  Things are working as expected.

 

I'm changing the provisionig server address via dhcp to allow for a folder per location.  I see the phone reach out to DHCP to renew its lease and at that point the phone sees the new provisioning server address. 

 

However, the phone is not contacting the new address for provisioning when I press Home - settings - basic - update configuration...(verified in wireshark)

 

Also under Home - settings - status - platform - configuration... the old provisioning server address is listed.

 

Will the phone contact the new provisioning server address during its nightly update or does it need to be rebooted for the change to take affect?

 

Test phone:

VVX 600

UC Software:   5.4.3.2036

 

Thanks

Sean

Message 1 of 1