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Provisioning Trio's and VVX's from RPRM through a firewall

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Advisor

Provisioning Trio's and VVX's from RPRM through a firewall

We are using RPRM 10.2 to manage our Trio and VVX devices.

 

The RPRM is sitting in a DMZ separating it from the phones so we need to open firewall ports to allow the devices to see the RPRM server but also allow the RPRM server to connect to the devices.

 

The phones are connected to SfB elsewhere on the network, so no call control is needed, just the provisioning / management capability.

 

Is there a list of the relevent ports documented somewhere?

 

Patrick

 

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2 REPLIES 2
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Polycom Employee & Community Manager

Re: Provisioning Trio's and VVX's from RPRM through a firewall

Hello @Patrick-J,

welcome back to the Polycom Community.

HTTP 80 or HTTPS 443

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Message 2 of 3
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Advisor

Re: Provisioning Trio's and VVX's from RPRM through a firewall

Steffen

 

Just those two?  The reason I am surprised is that you have to enable the web server capability on the phone so I was wondering if that wasn't turned on, how the RPRM server connected to the phone using the API.  If the API on the phone will always work on 80 or 443 then that is very stright forward.  

 

Patrick

Message 3 of 3