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Quality of Service for VVX500/600 Phone Calls


Quality of Service for VVX500/600 Phone Calls


I'm looking to apply QOS to all our Polycom VVX500/600 handsets via required static/dynamic port range that Skype for Business and/or Polycoms use during a standard phone call.


What would the necessary port ranges/static ports I would need to tag in order to be successful in applying QOS to our voip phone calls?




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Polycom Employee & Community Manager

Re: Quality of Service for VVX500/600 Phone Calls

Hello Jon,


A couple of your old posts => here <= are still open / pending as you have not marked these as "Accept as a solution".


If they are in this state nobody finding them via a community search will know if an answer or advice was useful and has helped you.


Could you therefore kindly go over them and mark or answer as appropriate ?


If they are marked as "Accept as a solution" other users can find these easier and it helps them to utilize the community more efficiently. 



For your new question the VVX / Trio Web Interface show:


Settings > Network > QoS


This allows you to automatically tag all voice or video traffic accordingly. You can also set the DSCP values.


In addition I suggest to check UC Admin Guide Configuring Features for Skype for Business 5.5.1 as this describes  as an example "Setting QoE Parameters on the Skype for Business Server"


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
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The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

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Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
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