Plantronics + Polycom. Now together as Poly Logo

Quality of Service for VVX500/600 Phone Calls


Quality of Service for VVX500/600 Phone Calls


I'm looking to apply QOS to all our Polycom VVX500/600 handsets via required static/dynamic port range that Skype for Business and/or Polycoms use during a standard phone call.


What would the necessary port ranges/static ports I would need to tag in order to be successful in applying QOS to our voip phone calls?




Message 1 of 2
Polycom Employee & Community Manager

Re: Quality of Service for VVX500/600 Phone Calls

Hello Jon,


A couple of your old posts => here <= are still open / pending as you have not marked these as "Accept as a solution".


If they are in this state nobody finding them via a community search will know if an answer or advice was useful and has helped you.


Could you therefore kindly go over them and mark or answer as appropriate ?


If they are marked as "Accept as a solution" other users can find these easier and it helps them to utilize the community more efficiently. 



For your new question the VVX / Trio Web Interface show:


Settings > Network > QoS


This allows you to automatically tag all voice or video traffic accordingly. You can also set the DSCP values.


In addition I suggest to check UC Admin Guide Configuring Features for Skype for Business 5.5.1 as this describes  as an example "Setting QoE Parameters on the Skype for Business Server"


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 2