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Real Presence Trio 8800 has connection compatibility with Skype user?

Occasional Contributor

Real Presence Trio 8800 has connection compatibility with Skype user?

Dear,

 

I bought the Real Presence Trio 8800 with Visual + and would like to know if it is possible to connect audio and video with a Skype user or only with a Skype for Business user?

 

Version software:  5.4.5.9188

 

Att.,

Fernando

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1 REPLY
Polycom Employee & Community Manager

Re: Real Presence Trio 8800 has connection compatibility with Skype user?

Hello Fernando,

welcome to the Polycom Community.

The RealPresence Trio 8800 at present only allows the usage of LYNC or Skype for Business accounts.

 

To my knowledge you can make and receive audio calls to and from a Skype consumer client utilizing the latest current software 5.4.5 Rev AC


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

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