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RealPresence Trio 8800 O365 Skype Buisness

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Occasional Advisor

RealPresence Trio 8800 O365 Skype Buisness

Hello all,

 

We are using our RealPresence with Skype for Buisness and are having a few issues when someone is using the presentation mode they want to see the other people walking around in the room not the presentation only. Skype for buisness shows little icons with the webcam. Is there a way we can change this on our handset or is this something Polycom needs to enhance.

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Polycom Employee & Community Manager

Re: RealPresence Trio 8800 O365 Skype Buisness

Hello technicholas,

welcome to the Polycom Community.

This is currently not a supported feature. At present we only show the presentation and no Video at the same time.

 

I am unable to comment on future releases as this requires a NDA agreement.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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