Showing results for 
Search instead for 
Did you mean: 

S4B Team call group/Polycom VVX 601 issue

Occasional Visitor

S4B Team call group/Polycom VVX 601 issue

Hello there, I have Skype for Business team call groups in large offices and all users have set no ringtone for the team call group in the Skype client. But when a call comes in for the team call group all phones (Polycom VVX 601) start ringing. Is there a way to configure the Polycom VVX 601 not to ring when a call comes in for the team call group? I mean this is a very essential feature since it is very annoying when 20 phones ring simultanously.

Message 1 of 2
Polycom Employee & Community Manager

Re: S4B Team call group/Polycom VVX 601 issue



I already replied via an Email. This is currently an enhancement request


Replied via a mobile device

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 2 of 2