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S4B o365 + SIP VVX 501

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Visitor

S4B o365 + SIP VVX 501

try the following

 

VVX 501 5.5.1.12442

Windows 10 Skype 4 Business O365 Client

 

2 line konfig on Phone

1st line SIP over Elmeg TK (which works)

2nd line Lync - which doenst work

 

tried the BToE 3.4.1 doenst pair

 

didnt get the story

 

(we are migrating snom UX)

 

 

Message 1 of 8
7 REPLIES 7
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Polycom Employee & Community Manager

Re: S4B o365 + SIP VVX 501

Hello hannesp,

welcome to the Polycom Community.

The community's Skype for Business  FAQ contains this post here:

 

Jan 25, 2016 Question:How many Lines can I register using Polycom phones with Lync Server / Skype for Business server ?

Resolution: You can register only one line when Lync is set as the base profile on the phone.

 

You are trying an unsupported configuration.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 8
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Visitor

Re: S4B o365 + SIP VVX 501

thank for answere

but that is not correct

 

the base profile is not lync

 

 

Message 3 of 8
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Polycom Employee & Community Manager

Re: S4B o365 + SIP VVX 501

Still the same answer. Unsupported if LYNC or Skype for Business is being used

We do currently not support hybrid environments if Skype is being used

Replied via a mobile device
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 8
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Visitor

Re: S4B o365 + SIP VVX 501

Ok understand- SIP+Skype on 2 lines is not supported

phone is a sip device OR a Skype device

 

is my scenario so strange or unusal? does I miss a point?

 

My wish: one line sip, one skype, when pickup a call make Skype busy state-> product manager

 

-Hannes

Message 5 of 8
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Polycom Employee & Community Manager

Re: S4B o365 + SIP VVX 501

Hello Hannes,

Once a line is set into Skype for Business / LYNC mode you can only register one line.

This is by design and any discussion about dual / hybrid registration requires a NDA / Non disclosure agreement.


Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 6 of 8
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Visitor

Re: S4B o365 + SIP VVX 501

OK, NDA is fine, we also support Microsoft in product development

how to?

 

-Hannes

Message 7 of 8
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Polycom Employee & Community Manager

Re: S4B o365 + SIP VVX 501

Hello Hannes,

Please contact your Polycom reseller for this.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 8 of 8