Plantronics + Polycom. Now together as Poly Logo

SFB environment- set PIN authentication as default system wide- VVX500

SOLVED
Highlighted
Occasional Contributor

SFB environment- set PIN authentication as default system wide- VVX500

We have 1500 new VVX phoones and they will get the latest 5.4 firmware via the SFB push.

 

We want the default sign in to be via PIN authentication.  What is the easiest way can this be done on 1500 phones?

 

Also, if PIN authentication is used, will the user still need to enter other credentials for Exchange sync?

 

BToE is an option for some users but not all.

 

Thanks.

 

Message 1 of 4
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Occasional Contributor

Re: SFB environment- set PIN authentication as default system wide- VVX500

DHCP option 43 is set with the SFB DHCPUtil tool.

 

Yes phones must be signed in to pick up the new firmware.

View solution in original post

Message 4 of 4
3 REPLIES 3
Highlighted
Polycom Employee & Community Manager

Re: SFB environment- set PIN authentication as default system wide- VVX500

Hello Jake,

welcome to the Polycom Community.

Having the correctly setup Option 43 in your DHCP Scope will trigger the phone to use PIN and Extension sign in.

 

Exchange requires the login names and is not supported via Pin & Extension so that would need manual interaction.

 

Simply install BToE and the LYNC client would trigger the sign in process.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Highlighted
Occasional Contributor

Re: SFB environment- set PIN authentication as default system wide- VVX500

Thanks.

The DHCP Option 43 was set up using the DHCPUtil from SFB.

 

Is this what is required?

 

In addition to this, does a phone need to be signed in to check for new firmware from the SFB server?

Message 3 of 4
Highlighted
Occasional Contributor

Re: SFB environment- set PIN authentication as default system wide- VVX500

DHCP option 43 is set with the SFB DHCPUtil tool.

 

Yes phones must be signed in to pick up the new firmware.

View solution in original post

Message 4 of 4